Rapid Repair Request
Rapid Repair Requests will be handled by your nearest branch within 24 hours or sooner.
Please provide as much information about your application, pump or equipment, in order to help us provide you with an accurate quote. If the issue is considered an EMERGENCY please call 336-665-0250 and ask to speak with the Repair Department. Please inform the phone attendant that is it considered an emergency situation.
The following page will allow you to describe the equipment, and any issues you may be having, including uploading photos.
Clean Equipment Form
The safety of our employees many times start with you. Please do not take this responsibility lightly.
See attached recent image of a mechanic’s hand who thought the liquid in the pump being disassembled was water (as claimed on the clean equipment form), that turned out to be strong Hydrogen Peroxide. The contents of the pump looked like water. It was later discovered that the liquid was different than what was shown on the form. Suppose it was some other chemical?
Please do your part to keep everyone safe.