Preferred Partner v Transactional Vendor


Rule No. 11 Make it easier for the customer to do their job.

Target audience: Mechanics

Problem: It is cumbersome to look through a complete IOM Manual for a piece of equipment to find what you need because the manuals are so generic they try to cover every model they manufacturer.

Solution: I created “Cheat Sheets” for certain tasks that can be laminated and attached to a D-ring and kept in a mechanics locker for when he needs it.

I call them ...

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Pressure Relief Valve Settings for Metering Pump

Tencarva and Hudson Pump include pressure relief valves settings on every metering pump assembled in their shops. This is done so customers know that they have to pay special attention to setting the pressure relief valve before starting pump use. This ensures that the pump performs correctly and also prevents system damage. To learn more about setup and use of metering pumps: How To Set Up and Use a Metering Pump

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